Online Frequently Asked Questions
What payment methods are accepted for online bill payments? Do I have to use the online payment service? What information will you ask for if I make my payment online? Is there a maximum payment that can be made with OmniFast Pay? Why would the ‘Authorize’ or ‘Next’ buttons be gray when making an online payment? What confirmation do I receive when I make an online payment? Can I retrieve my confirmation number if I did not record it at the time I made my payment? When will the payment be posted on my account? Whom should I contact if I have a question or a problem?
Phone Payment Frequently Asked Questions
Can a payment be made from a rotary or pulse phone? What payment methods are accepted for phone payments? Do I have to use the phone payment service? What information will you ask for if I make my payment over the phone? Is there a maximum payment that can be made with OmniFast Pay? What confirmation do I receive when I make a phone payment? Can I retrieve my confirmation number if I did not record it at the time I made my payment? When will the payment be posted on my account? Whom should I contact if I have a question or a problem?
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